Christmas Delivery - Last Day for Orders

United States of America

Canada

Complimentary Standard Delivery ~ Tuesday 20th December 2022 (orders over $300)

$14.00 Standard Delivery ~ Tuesday 20th December 2022 (orders under $300)

__________________________________________________

South Africa

Complimentary Local Delivery (Major Centres) on all SA Orders ~ Friday 16th December 2022 (Orders over R4,000)

Complimentary Regional Delivery (Major Centres) on all SA Orders ~ Tuesday 13th December 2022 (Orders over R4,000)

$14.00 Local Delivery (Major Centres) ~ Friday 16th December 2022 (orders under R4,000)

$14.00 Regional Delivery (Major Centres) ~ Tuesday 13th December 2022 (orders under R4,000)

$14.00 Delivery (Remote Locations) ~ Friday 9th December 2022

If your order is urgent, please contact us to confirm stock availability and delivery time frames.

__________________________________________________

Europe

Complimentary Standard Delivery ~ Tuesday 20th December 2022 (orders over $300)

$14.00 Standard Delivery ~ Tuesday 20th December 2022 (orders under $300)

__________________________________________________

United Kingdom

Complimentary Collection from our London Flagship Store -  Saturday 24th December 2022 (10am to 2pm)

Complimentary Standard Delivery on all UK Orders ~ Wednesday 21st December 2022

$28.00 Express UK Delivery Pre-12pm ~ Thursday 22nd December 2022 (order by 12pm)

Please contact us for Same Day Delivery in London. 

_________________________________________________

Rest of World

Out of Stock Items

If your product selection is not in stock, we will inform you within 24 hours and an order will be placed with our atelier, and dispatched to you within three weeks.

__________________________________________________

Returns

WWe hope that you are delighted with every order you receive from us, but if you need to return items to us for a refund or exchange you have 30 days to do so. Exchanges for purchases made between 1st November 2022 and 24th December 2022 will be accepted until 31st January 2023.

Please notify us of your intention to return your order to us by emailing weborders@patrickmavros.com

All items should be returned new, unused and in original Patrick Mavros packaging.

All successfully returned items will be credited to the card used when placing the order, less any shipping costs, international taxes or import duties incurred. For payments made by PayPal, refunds will be credited to your PayPal account and will be visible immediately. Reimbursement time to the credit card associated with your PayPal account depends on the company that issued the card.

Parcels are returned at your own cost, and it is advised that you obtain a free certificate of postage from a courier company of your choice, as we can only be responsible for your parcel once it has been received into our store. We can also arrange for our courier company to collect the parcel. You will need to be at the provided address to hand over the parcel, and there is a charge for this service.

As the responsibility for international customs duties and local VAT/GST (outside of the EU) lie with the customer, Patrick Mavros are unable to refund any charges incurred upon delivery of the order. However, you may be able to recover these by contacting your local customs bureau directly. 

Please note, items should not be returned to us without prior notice.

Shipping costs will be refunded for items that are incidentally delivered in a damaged or in a faulty condition and for orders cancelled before dispatch under the Distance Selling Regulations (DSRs).

All orders should be returned to Patrick Mavros, 104-106 Fulham Road, London SW3 6HS, United Kingdom. You will be notified by email once your return has been received and processed by a member of our team.

For additional help or queries regarding the returns process, simply contact us.